Accessing your information.
How do I request my records?
Information for your own record or the record of a dependant / family member can be requested from The Psychology Group.
Please note: If the request is for the clinical record of a family member who is not a dependant (16 years or under) then that person's consent is required in writing.
The request must be submitted securely through the completed release of information form. Click here to access the web based application.
For requests via Email and Post you will need the following information:
Client first name and surname
Client Date of Birth
Client NHI number (if known)
Specific details of the information you require including dates of contact with The Psychology Group
Your name (if not the client)
Your contact number, mailing address and email
Proof of identity (drivers licence or passport).
Email: Hello@tpgroup.co.nz
Mail:
43 Moore Street, Howick
Auckland 2014
If you need assistance in completing the Release of Information form, or have any questions, please contact us.
For urgent requests, phone: (09) 535 6624
For non-urgent requests email hello@tpgroup.co.nz or mail the above address
Business hours for the Release of Information Team are 9am to 3pm Monday to Friday.